Why Customers Love Carmen’s Online Service Booking?

It’s no surprise that customers are flocking to Carmen’s online booking platform. First off, it’s fast—really fast. The average booking completion time is just 58 seconds. That’s practically instant.

If you make it easy to use, people will use it. Carmen does exactly that. With online booking Form Completion Rate (FCR) of 59.18%, customers are following through and scheduling their appointments at a rate that's been virtually unachievable in the industry, up until now.

The result? While the industry average for online bookings sits at a measly 15%, Carmen immediately boosts that number by over 200%. Why? Because when you make things simple, people use them. Carmen does exactly that—presenting real-time, factory-recommended maintenance options based on time and mileage.

It’s fast, it’s seamless, and it keeps customers coming back.

‍