Pioneering Once Again: Introducing Our 1-Click Service Appointment Scheduler

With just one click, your customers can set their next service appointment, eliminating the hassle and helping them stay on top of their vehicle's maintenance schedule.

How It Works

Carmen's Chief Technology Officer, Bartek Czerwinski explains;

The day after your service visit, Carmen's smart system calculates when your next scheduled maintenance is due, based on either time or mileage. You'll receive a text message with a link to a dedicated landing page. All you need to do is select a convenient time and confirm – it's that simple! While you'll be scheduling months in advance, rest assured that you can change your appointment if your plans change. Plus, we’ll send you a reminder three weeks before your appointment date.

Benefits for Customers

• Ease of Scheduling: Set your next service appointment with a single click.
• Time Management: Avoid lengthy wait times and keep your vehicle running smoothly.
• Financial Planning: Budget for maintenance costs months in advance.
• Flexibility: Change your appointment anytime as needed.
• Peace of Mind: Receive timely reminders about your upcoming appointments.
  

Benefits for OEMs and Dealers

• Increased Customer Retention: Keep customers returning for their scheduled maintenance.
• Enhanced Efficiency: Streamline the service scheduling process, reducing friction and increasing CSI.
• Effective Communication: Dealers and OEMs can easily utilize the system for recall notifications, deferred work return appointments, special order parts appointments, aftersales marketing campaigns etc.

Service scheduling has long been one of the biggest challenges at dealerships, often causing unnecessary customer friction. With Carmen's new 1-click service appointment scheduler, we’re making it effortless. Say goodbye to the headaches of vehicle maintenance and hello to a smoother, more efficient process. Let Carmen handle the details so you can enjoy the ride.

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