Carmen’s Here, and She's Making a Splash

Carmen, an AI Personal Vehicle Assistant, caused quite a commotion last Thursday, as she took the stage at her first-ever fixed-ops public appearance. Scoring the coveted Fixed-Ops Round Table’s First Place…


Meet Carmen, Your Personal AI Vehicle Assistant; Set To Change The Automotive Experience Forever

Launching April 1st, Carmen is an Artificial Intelligence (AI) cloud software platform, designed to revolutionize automotive aftersales. There are substantial gaps in customer experience between automotive and…


Looking Beyond Trend and Into the Future of Automotive

NO Joke, She's Set to Change the Automotive Experience Forever In that moment of frustration mixed with a bit of embarrassment, I gained a new appreciation for that little push notification that comes through…